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PUPIL's avatar
PUPIL
Aspirant
Jun 07, 2018
Solved

Nighthawk App / Genie Do Not Recognize R7000 - Help?

Recently switched service providers to a company called Beanfield here in Toronto...   They put a (non wi-fi) router in my condo's telecom box, and allowed me to bring my own R7000 as the wi-fi r...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 12, 2018

    Hi PUPIL, 

     

    Welcome to NETGEAR Community! 

     

    If R7000 is on bridge mode then check your main router admin page and get the R7000 IP address. You can access the R7000 admin page using its IP address. 

     

    Regards, 
    Blanca 
    Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 18, 2018

Hi PUPIL, 

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
 

Regards, 
Blanca 
Community Team