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KenBy's avatar
KenBy
Aspirant
Nov 26, 2021

Nighthawk App usage

I have a Nighthawk AX5 router (model RAX43)

I am using the Nighthawk App and I am online.

When I go to the Device Manager it wont load. It says "Could not reach server. Try again later (code: CDIL-API-FAIL)"

 

Any suggestions please.

3 Replies

  • KenBy's avatar
    KenBy
    Aspirant
    Nov 26, 2021

    The message has now gone and when i click on Home it says "no devices found"

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 27, 2021

    NightHawk App Forum:
    Netgear has set up a community forum specifically for the Nighthawk App product. Most of the people who watch that forum are more likely to have experience with Nighthawk App and know how to work it better than those of us who follow this "general router" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Nighthawk-App/bd-p/en-home-networking-apps


    Thank you.