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Forum Discussion
DaveSiegler
Jan 28, 2022Initiate
Nighthawk AX3000
audio/video sync problem. I have Charter/spectrum coming to my modem & router via cable, but using wi-fi to my TV's. One TV is only 15 ft from the router, but I have a lag of 1-2 seconds between vide...
- Jan 29, 2022
Thanks for your reply. I finally called Charter and the person (American, no less) who answered knew I needed to reset Roku and that solved everything.
plemans
Jan 29, 2022Guru - Experienced User
Details are key.
1. AX3000 is a speed, not a model. What model do you have?
2. what firmware is on it?
3. what modem/gateway is it connected to?
4. What actual tv is having issues?
5. is the tv connected to 2.4ghz or 5ghz?
6. What app is having issues? Is it only 1 app having issues or do they all?
- DaveSieglerJan 29, 2022Initiate
Thanks for your reply. I finally called Charter and the person (American, no less) who answered knew I needed to reset Roku and that solved everything.
- plemansJan 29, 2022Guru - Experienced User
Ok, if you mark it as solved, it might help prevent others from trying to fix it without reading it :)
thanks! Glad its working