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schuulaces's avatar
schuulaces
Aspirant
Jul 28, 2021

Nighthawk AX8 looping with CM1000..

Evening Netgear community.   Been searching for a way to somehow get this to work, so let me explain.   Cat was walking on my desk and stepped on my AX6000 router. Something happened to the wifi ...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jul 28, 2021

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

 

But neither the RAX80 nor the CM1000 is  a "Nighthawk router". Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

 

or


Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

 

 

schuulaces's avatar
schuulaces
Aspirant
Jul 28, 2021

Hi Michael,

 

Thank you for the response.

The router states "Netgear NIGHTHAWK AX8, Ax6000 8-Stream WiFi Router, Model: RAX80"

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 28, 2021
    schuulaces wrote:

    Hi Michael,

     

    Thank you for the response.

    The router states "Netgear NIGHTHAWK AX8, Ax6000 8-Stream WiFi Router, Model: RAX80"

    I didn't doubt your description of your hardware, I just wanted you to know that these are not the Nighthawk WiFi Routers devices covered in this bit of the Netgear Community. So any answers may not be relevant to you.

     

    Have you been through a network reboot?

     

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.