NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mnoah66
Mar 07, 2018Aspirant
Nighthawk blocking SlingTV
Hello all, Seemingly overnight, SlingTV is not working on any of my devices. I did a factory reset of the router and that did not work. I plugged my laptop PC directly into the ISP modem and Sl...
- Mar 09, 2018Sling is now working. I did not make any changes so confirms the issue was with Sling. Thanks everyone for the help!
mnoah66
Mar 07, 2018Aspirant
The ISP modem is Comtrend VR-3030 (http://us.comtrend.com/products/vr-3030/)
The only thing I haven't done yet is a factory reset of the modem, but I fear that it won't work at all after I do that.
FURRYe38
Mar 07, 2018Guru - Experienced User
IT appears that your ISP Modem may have a built in router. I would have the ISP service make sure that this feature is diabled or the modem is fully bridged since you already have a router which is the NG router. Having two routers online can cause problems.
If the modem can't be bridge fully, use it's DMZ for the NG routers IP address it gets from the modem.
mnoah66wrote:The ISP modem is Comtrend VR-3030 (http://us.comtrend.com/products/vr-3030/)
The only thing I haven't done yet is a factory reset of the modem, but I fear that it won't work at all after I do that.
- mnoah66Mar 07, 2018Aspirant
Am I to bridget the modem or my NG router? I currently cannot access the modem's GUI at 192.168.1.1 It redirects me to the NG Genie page...
- FURRYe38Mar 07, 2018Guru - Experienced User
I would contact your ISP and ask for help and information regarding getting access to the modem.
The modems IP address will be different from 192.168.1.1 which the NG router uses.
Try 192.168.100.1
Contact your ISP.
mnoah66wrote:Am I to bridget the modem or my NG router? I currently cannot access the modem's GUI at 192.168.1.1 It redirects me to the NG Genie page...
- jsputraMar 07, 2018Aspirant
I'm having the same problem which not allowed to connect the Sling TV through nET GEAR Nighthawk, I tried to connect to modem directly and it works.
Tried to connect using VPN and it works too.
JS