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Feelup88's avatar
Feelup88
Follower
Apr 09, 2021

Nighthawk C7000v2 -RCN ISP dropping issue

I Have A Newgear C7000v2 Model With Intermittent Dropping Issues .

 

Rcn Cable Has Made About Three Trips And Have Confirmed Nothing Further Could Be Done On Their end And Blamed My Modems Settings  (Relating To Bonded Upstream/Downstream Channels) .

 

Attached A Picture If AnyOne Can Assist ?

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 09, 2021

    Describe your "dropping issues"?

    Does wifi drop? 

    Do wired devices? 
    What happens with it goes out? Do devices disconnect from the router? do they say "connected, no internet"? 

    Or what actualy happens. 

     

    In terms of your cable connection page, you're levels are actually to high. try sticking a triple or quad coax splitter on there if you have one. (cap off the ends of the splitters) or use a signal attenuator. Your levels should be between -7dbmv to 7dbmv. 

    Do you have an amplifier in the line? usually you don't see that high of a signal level without the upstream being lower. 

    if you have an amplifier, remove it and recheck that cable connections page (and post it back on here)