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Forum Discussion
craigkinsel
Feb 20, 2021Aspirant
Nighthawk CM2000 can't login
II couldnt pick CM2000 above...anyway... have a Nighthawk CM2000 modem. I like to look at the modem stats now and then to see if there any errors. I can no longer get access to the modem....
michaelkenward
Feb 20, 2021Guru - Experienced User
craigkinsel wrote:
Also note I changed the password when I got the modem from the default.
I forget the default.
The default is written on the modem. If the worst comes to the worst, then it is down to a factory reset to get you back to square one.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
I assume that you are going into the modem itself and not through a router.
- craigkinselFeb 20, 2021Aspirant
For some reason it defaulted back to the factory password after a few months of using my OWN password.
What would cause that?
Craig
- antinodeFeb 21, 2021Guru
> What would cause that?
A settings reset? Your ISP could do that remotely. Or, some
settings storage got corrupted somehow (power spike?), the gizmo noticed
that, and figured that "default" was better than "corrupt". Or someone
stuck a pointed stick up its butt. Many things are possible.If it recurs with some frequency, and the ISP denies everything, then
I'd worry about the hardware. Or, given Netgear, some firmware bug.