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Forum Discussion
Nighthawk internet but no wifi
Bought my nighthawk about a week ago. Was working good. Then the other night wifi stopped working. Netgear tech couldn't figure out the problem. Any ideas what the issue could be?
roksakure wrote:
Bought my nighthawk about a week ago.
And what Netgear device was this?
Then the other night wifi stopped working.
What actually happened. Sadly "stopped working" could describe many possibilities.
What do the LEDs on this device show?
Many Netgear routers have a switch that turns the wifi on and off. Tried that?
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
Check the section in the manual Troubleshoot With the LEDs.