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Forum Discussion

Nefertari's avatar
Nefertari
Initiate
Feb 20, 2017
Solved

Nighthawk just stopped working

I have Win7, and using Exede satellite ISP. I purchased my router exactly 5 months ago, and today it just stopped working. Netgear genie says that it detects no router and no internet cable, and only...
Hardware
Troubleshooting
  • Nefertari's avatar
    Nefertari
    Feb 23, 2017

    My Nethawk is working now, next time I will try resetting it manually.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Feb 20, 2017

Hi Nefertari,

 

It should not have that kind of behavior. If it happens again, try pressing the reset button of the router and reconfigure it manually.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Feb 23, 2017

    Hi Nefertari,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • Nefertari's avatar
      Nefertari
      Initiate
      Feb 23, 2017

      My Nethawk is working now, next time I will try resetting it manually.