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Forum Discussion
frank1492
Jul 26, 2021Follower
Nighthawk needs remote reboot
I am at my summer home and my Nighthawk router located at my winter home requires a remote reboot. My modem checks out ok. I have downloaded the Nighthawk app but have had no success in contacting the...
michaelkenward
Jul 27, 2021Guru - Experienced User
frank1492 wrote:
I am at my summer home and my Nighthawk router located at my winter home requires a remote reboot.
You need to set up Remote Management before you leave home. Too late now.
Look it up in the manual for whatever router this is you are talking about.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
If your hardware supports Remote Management, most do, you can control and reboot a working router but it is hard to see how you can access something that is off line, if that is the problem you see.
frank1492 wrote:
I would think I would need to supply network name and password for the Nighthawk which of course operates with a different internet service than the one at my summer residence.
That is no help. So don't waste time pursuing that thought.