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Forum Discussion

chrisandy's avatar
chrisandy
Aspirant
Mar 19, 2021

Nighthawk R6400 - no Internet + password loop

Hello,    I have an Arris Surfboard SB8200 and a NIghthawk R6400v2.  The Surfboard has Internet and if I connect directly from a modem to my device, my device can access the Interent.  Howeve...
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Apr 20, 2021

Did you ever get the router to connect?

 

DarrenM

  • chrisandy's avatar
    chrisandy
    Aspirant
    Apr 20, 2021

    Yes. I can't remember what the fix was honestly. I think the router wasn't actually factory resetting, which I eventually got it to do.