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edx15's avatar
edx15
Aspirant
Oct 11, 2023
Solved

Nighthawk R6700 and Cox modem

Hello Netgear Community:   This is my initial post to this forum.    Until 0800 hrs, MST, I had an active internet connection via Cox cable, using a cox internet router & a D-Link DIR-615 router. ...
  • edx15's avatar
    edx15
    Oct 12, 2023

    Dear Netgear community, esp Kitsap:  

     

    Thanks for the reply.  

     

    I apologize for not providing sufficient information.   

     

    I decided to contact Netgear support.  I spoke with Anish, who said that he was in Southern India.  

     

    He solved my problem.  Using the Netgear Genie interface, we put the Nighthawk in Router mode.  

     

    We disabled the existing router.

     

    $99.99 well spent.  

    Sincerely, 

    edx15

     

Kitsap's avatar
Kitsap
Master
Oct 11, 2023

It would help to know a little bit about what you are trying to do. 

 

Your new CGM4141 is a combination modem and Wi-Fi router device and your R6700 is a couple of generations out of date Wi-Fi router.  The R6700 could be configured as a wired access point to provide Wi-Fi in another area of your home.  Alternatively, you could enable the bridge mode on your CGM4141, connect the R6700 downstream and let it perform the routing and Wi-Fi function. 

 

You do not want both devices trying to perform routing functions on the same network.  With bridge mode on your CGM4141 enabled, both the routing function and Wi-Fi are disabled.

 

 

 

 

edx15's avatar
edx15
Aspirant
Oct 12, 2023

Dear Netgear community, esp Kitsap:  

 

Thanks for the reply.  

 

I apologize for not providing sufficient information.   

 

I decided to contact Netgear support.  I spoke with Anish, who said that he was in Southern India.  

 

He solved my problem.  Using the Netgear Genie interface, we put the Nighthawk in Router mode.  

 

We disabled the existing router.

 

$99.99 well spent.  

Sincerely, 

edx15

 

  • Kitsap's avatar
    Kitsap
    Master
    Oct 12, 2023
    edx15 wrote:

    Dear Netgear community, esp Kitsap:  

     

    Thanks for the reply.  

     

    I apologize for not providing sufficient information.   

     

    I decided to contact Netgear support.  I spoke with Anish, who said that he was in Southern India.  

     

    He solved my problem.  Using the Netgear Genie interface, we put the Nighthawk in Router mode.  

     

    We disabled the existing router.

     

    $99.99 well spent.  

    Sincerely, 

    edx15

     

    Glad you got it working to your satisfaction.  Recommend you save a backup configuration file in case your would need to reset your R6700 some time in the future.

     

    Please mark this thread as resolved so others may benefit from your experience. 

     

     

     

     

     

  • michaelkenward's avatar
    michaelkenward
    Guru
    Oct 12, 2023
    edx15 wrote:

    We disabled the existing router.

     

    $99.99 well spent.  

     

    A few minutes here, and you might have got that answer for nothing.

     

    Kitsap actually gave the answer to your problem.

     

    It is a classic case of "two-router" (NAT) syndrome.

     

    I chip in only to point out that if this was the official Netgear "Premium Support" service

     

    NETGEAR ProSupport for Home | NETGEAR

     

    it says "After 1 year, auto-renews annually". You should be ready for that auto-renew gotcha.

     

     

    • edx15's avatar
      edx15
      Aspirant
      Oct 12, 2023

      Dear MichaelKenWard & Kit something:  

       

      Thanks for the teeny tiny gotcha notice.  

      I called netgear & requested to opt out of the auto renewal.

       

      The problem was as your correctly identified.  I wanted to void dueling routers.  

       

      Sincerely, 

      edx15