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NickSparr's avatar
NickSparr
Aspirant
Feb 27, 2024

Nighthawk r6700 Restarting Every Hour

I got this router almost a year ago. Worked great for about 6 months then at the end of last year started rebooting 1-2 times an hour. (Power light turn amber, other lights flicker, then it comes back on within about a minute and seemingly boots back up. I tried contacting Netgear as it was and still is under warranty, but they said I had to pay for help. At that point I hooked back up an old router I had and it's worked perfectly fine for 4 months. Finally, now since my warranty is almost up, I'd like to fix it one way or another as it was a $100+ dollar router that I got 6 months use out of.

 

Looking for tips. I have tried:

Firmware updates, factory reset, had my ISP run tests (not an issue on their end), have a brand new modem they provided... Anyone have this problem or have any suggestions? I'll try my best to provide any additional info anyone needs. Thank you!

16 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you checked the power supply? I've seen the wrong one get used as they're fairly generic and it cause routers to reboot once they get a load on them. 

    • NickSparr's avatar
      NickSparr
      Aspirant

      When I switched back to my old router for a while, I used the same power supply so it shouldn't be that if it worked fine with another router correct?

      • plemans's avatar
        plemans
        Guru - Experienced User

        NickSparr wrote:

        When I switched back to my old router for a while, I used the same power supply so it shouldn't be that if it worked fine with another router correct?


        "used the same power supply"? 

        From the old router? From the new one? 

        If the power supply has lower amperage, it might bootup and initially run fine and then when its put under load, crash because it can't supply enough amps to do so.