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drew_s's avatar
drew_s
Aspirant
Jul 24, 2018
Solved

Nighthawk R6700v2 - No internet from modem - Gets IP for a few seconds then WAN link goes down

Hello everyone, I've read every(!) post about the R6700 and no internet connection. I've tried all the suggestions with no avail. So hopefully someone can help me with my specific setup.    TL;DR...
Firmware
Hardware
Troubleshooting
  • FURRYe38's avatar
    FURRYe38
    Jul 25, 2018

    If your older router works fine, Probably your R6700 is bad.  I would go to a local store with NG routers and a good refund policy and check out out for a few days.

     

    Also need to check your network adapter card as well. Make sure it's able to connect to a router, modem and a switch at 1000mb and not 100Mb.

     

drew_s's avatar
drew_s
Aspirant
Jul 24, 2018

myersw / Bill: I don't see any comment, just my quoted post 

myersw's avatar
myersw
Master
Jul 24, 2018

My oops. Was thinking of a reply and changed my mind and did not do cancel. 

  • drew_s's avatar
    drew_s
    Aspirant
    Jul 25, 2018

    myersw

     

    So I've tried a few things

    1. Install firmware R6700v2-V1.2.0.16_1.0.1
      1. Factory reset button
      2. Power cycle modem + router
      3. Same problem of WAN going off/on
    2. Install firmware R6700v2-V1.1.0.42_1.0.1
      1. Factory reset button
      2. Power cycle modem + router
      3. Same problem of WAN going off/on
    3. Used new router WNR2000v2 with same modem and same PC
      1. It works

    So I'm pretty sure this means it's the R6700 that is messed up right?