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Forum Discussion
drew_s
Jul 24, 2018Aspirant
Nighthawk R6700v2 - No internet from modem - Gets IP for a few seconds then WAN link goes down
Hello everyone, I've read every(!) post about the R6700 and no internet connection. I've tried all the suggestions with no avail. So hopefully someone can help me with my specific setup.
TL;DR...
- Jul 25, 2018
If your older router works fine, Probably your R6700 is bad. I would go to a local store with NG routers and a good refund policy and check out out for a few days.
Also need to check your network adapter card as well. Make sure it's able to connect to a router, modem and a switch at 1000mb and not 100Mb.
FURRYe38
Jul 25, 2018Guru - Experienced User
If your older router works fine, Probably your R6700 is bad. I would go to a local store with NG routers and a good refund policy and check out out for a few days.
Also need to check your network adapter card as well. Make sure it's able to connect to a router, modem and a switch at 1000mb and not 100Mb.
- drew_sJul 25, 2018Aspirant
Yeah all the data points to the R6700 being bad. :(
I have a case witth Netgear support but haven't heard anything in 3 or 4 days. Luckily it's still under warranty.
Thank you SO much for your help in troubleshooting. You're a life saver!
- FURRYe38Jul 25, 2018Guru - Experienced User
Definately ask for an RMA.
Good Luck.