NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

3Aly12's avatar
3Aly12
Aspirant
Sep 25, 2019
Solved

Nighthawk R6700V2 Blocking sites

Hi, I have a Nighthawk R6700V2 and am noticing that it is blocking my Macbook and iPhone (when on wifi) from accessing sites like gamestop.com or finishline.com.  I never had this issue in the past a...
  • plemans's avatar
    plemans
    Oct 07, 2019

    again, if you can't access it when you're directly connected to your modem and your router isn't connected at all, how is it going to be blocking? so its either modem or isp thats blocking if the router isn't hooked up. 

3Aly12's avatar
3Aly12
Aspirant
Sep 25, 2019

I also wanted to show the screenshot from gamestop.com as well.  Thanks!

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 26, 2019

    What modem are you using? (brand and model number)

    Are there any other routers on your network?

    Usually when I see issues like this its because there's a combo device or another router prior to the device you're using. 

    also what firmware is on your router?

     

    If there's no other routers/combo devices on your network, you could try changing your dns provider to either googles 8.8.8.8 or 8.8.4.4  or cloudfare 1.1.1.1

    • 3Aly12's avatar
      3Aly12
      Aspirant
      Sep 26, 2019
      Hi Plemans. I am using a modem provided by my ISP (the forced us to use it); not sure what the model number is but it is called Home Grid Forum and it’s a Gn.h coax Gigabit Ethernet Bridge.

      I did try using Google’s DNS, Open DNS, and Cloudfare but to no avail.

      The router states it has the most up to date firmware V1.2.0.62_1.0.1.

      I do have an old Apple Time Capsule but it’s in bridge mode and just use it for backup. Thanks!