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nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
Welcome to the community, stottad87
Do you notice if the power light goes off on the unit when it loses the connection?
Did you try reinstalling the firmware of the router?
If not, I suggest that you do that first then factory reset the unit.
I had to factory reset the router when i initially setup the router because no internet was coming through the router, was onm phone with netgear support for 45mins trying all kinds of methods before it started working, and the firmware has been reinstalled. I will try to factory reset again but will it take me another 45mins and try different methods before it will connect again?
theres got to be some reason why the router wont let internet through bc the only way i get internet through router when it stops is by unplugging and plugging in power to modem and turning power on and off with router? is it something to do with the MAC address?
Will this problem happen if you connect your PC directly to the modem?
This needs to be isolated further to pinpoint exact which one is causing the problem.
If the problem happens as well without the router then the modem might be the problem. If not, it could be router settings.
Are you using Cable ISP? If you do, configure the router to use your computers MAC Address to help the stability of the connection.
You can see the article below on how to configure it.
I was suffering from the same intermittent and frequently dropping wifi on this router. Just updated the firmware to 1.1.0.34 and wifi has been running absolutely solid for 3 days straight! No dropped wifi, no waiting for signal, just great performance. Looks like the software and firmware engineers got the issue figured out.
If you have not yet updated the firmware, go do it! Night and day difference.
Tian It looks like you're using version 1. The thread talks about R6700v2.
How long have you had the router?
Who is your ISP?
What's the brand of the modem?
Is the connection stable when you connect your PC straight to the modem?
Yes, I noticed that.
I only bought last December 2016.
Xfinity is my ISP
Brand: Netgear
Yes, the connection is there when I connect the PC to the modem, as it was with my old router that never, in more than 4 years, lost connection unless the modem was down. That's why I know the issue is with the new router.
Did you follow the steps in doing MAC cloning?
If that didn't work, try the article below.
I cannot access the Internet with my NETGEAR router; what troubleshooting steps should I follow?
I too have this problem. I am using a Comcast Cisco cable modem. I have two Win 10 PCs connected by ehternet ( these share a single cable to the router as I use a simple non wifi router) Previously to installing the Netgear router, I used this setup successfully with a Medialink wifi router but the ethernet was limited to 100mbs. Now, I have to power off/on the Netgear at least once a day as it loses internet connection. I tried the MAC spooling but that stopped all internet access so I reset the MAC setting in the router admin dialog to Use Default. I updated the firmware to the latest un installation of the Netgear last week.