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Forum Discussion
stottad87
May 22, 2017Aspirant
nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
- Mar 30, 2018
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
GFOviedo
Jul 26, 2017Aspirant
Older Ethernet wired sucks as Cat5 will only limit you up to 100 Mbps I believe to approximately 50 meters. It should not affect your router getting disconnected.
I've switched to a Linksys A5400 and so far everything works well. I've noticed some sleep gains working my network as well for WiFi. I've got another router Netgear R2600 for $170 on sale at Staple. I'm going to test it out for a week and how it performs. If it works well I will return the Linksys since it cost me a little over twice the price of he R2600.
I've switched to a Linksys A5400 and so far everything works well. I've noticed some sleep gains working my network as well for WiFi. I've got another router Netgear R2600 for $170 on sale at Staple. I'm going to test it out for a week and how it performs. If it works well I will return the Linksys since it cost me a little over twice the price of he R2600.
dctec12
Jul 26, 2017Guide
I know this isn't the solution you wanted to hear but, I finally got in touch with support and they issued an RMA. The confirmation email said I'd be getting an R7000 which is encouraging. I also called them about 10PM and only waited on the line for 5 minutes. I will say the representative was very helpful and didn't force me to go through all of the troubleshooting steps since I already told them what I had tried. Hopefully the new holds up better than this one did.
- GFOviedoJul 26, 2017Aspirant
Last time I attempted to contact Netgear Customer Support, I waited for about one hour. When I finally got someone on the line, we got disconnected.
Another good thing I've noticed about the Linksys A5400 is that it comes with a 3 year warranty / 3 year customer support. I've contacted them once, and my wait time was less than 2 minutes.