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Forum Discussion
stottad87
May 22, 2017Aspirant
nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
- Mar 30, 2018
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
annirun
Jul 29, 2017Aspirant
Brand new R6700v2 Firmware V1.1.0.38_1.0.1 drops everybody in our house from remote desktop every 1-5 minutes. No real issues with anything else. Switching back to old $20 TP-Link router causes the issue to go away and the issue reproduces with every device in the house, so it's probably the router.
Sounds like the concensus of this thread is that you've all tried a bunch of different firmware versions none of which worked and to just shoot for that RMA?
- Lbeagley79Jul 29, 2017Aspirant
Hi annirun,
Yes those are exactly the same symptoms I experienced. Switching routers fixed the issue as well in my case which points to something faulty in the 6700v2.
- Lbeagley79Jul 29, 2017Aspirant
Elaine,
Could use your help getting an RMA issued. I called customer support twice today, both times waiting over 30 minutes without an answer. I have a case # ready, but don't plan on spending more time waiting for an answer. Would be happy to send you the case # and contact info directly if you can help.