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Forum Discussion
stottad87
May 22, 2017Aspirant
nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
- Mar 30, 2018
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
ostromark
Aug 13, 2017Star
I had exactly the same problem described by MjAj. I isolated the problem to a failure of the router DNS services. When it failed I could still ping internet IP addresses. In my case i found that one device on my home network, an Amcrest IP camera, was triggering the router problem. I configured the camera to use a static IP address and I put my ISP DNS addresses in for the DNS instead of 192.168.1.1. My router has worked perfectly since I made that change to the camera three days ago. Prior to that, DNS failed consistently after about 17 hours of uptime.
I believe this to be a problem in the netgear firmware. I'm glad that I was able to work around it for myself. However I'm sure a lot of people are very frustrated by this.
I believe this to be a problem in the netgear firmware. I'm glad that I was able to work around it for myself. However I'm sure a lot of people are very frustrated by this.
Janitorial
Aug 13, 2017Aspirant
I too had an Amcrest Wireless camera that was added to the network just before my issues started. I too was able to get my devices working correctly when I manually assigned each computer to an IP and manually configured the DNS for each device, however I ended up returning it due to the hassle it would be for mobile wifi devices etc. I did not, however mess around with having the Amcrest camera use a static IP, so I wouldn't be surprised if that is the inital culprit to the DNS lookup failures.