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nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
Can someone from netgear finally help fix my situation?!?! I am the original poster, i got an RMA on the first router and what a surprise, second one has the exact same issues as the first..... Help me out here. I purchased a product that was supposedly fully functional, I have yet to get what i paid for.... With the amount of similar issues that the R6700v2 has if i get another RMA im very sure ill have the exact same issues again. So, help me out here?? Why cant i get what i paid for???
stottad87 We apologize for any inconvenience this may have caused you. I have made a follow-up with support regarding your concern. Someone from the team will reach out to you.
Same with me too. I am bought the router in US and had it brought to India. Now the support guys are just coming up with questions not relevant to this case.. They are asking questions like "are there any other devices nearby". I have had two other routers work in the same location without any issues for the past year. The problem started from the day R6700v2 was installed. I can't even RMA the device. I am stuck with this router and have to suffer with frequent disconnects. With the kind of support I am getting and the number of people reporting this, I am not going to buy another Netgear product. All these years I stood by Netgear and would always recommend Netgear to my family and friends, not so much anymore...
I have downgraded the firmware to V1.1.0.34_1.0.1, which has reduced the frequency of the disconnects but still not out of the woods. This clearly indicates a firmware issue. Why doesn't Netgear own up to this issue and release a new firmware which can actually fix rather than advice everyone on this thread to log tickets with support?
