NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
So it's not just me... My R6700V2 drops the connection periodically as well. On good days, it drops only every other hour. On bad days, it drops like every 10 minutes. I have to connect to a VPN for work purpose. Every time the connection drops, I have to reset the VPN. It is way beyond annoying. Tried to call support to return it, and the wait time for a rep is always more than an hour. No time for that. Netgeat, you can do better...
I also have this issue ever since I bought this router in July 2017. If this really is a hardware issue I would love to RMA and swap this out. If this can be solved with a firmware update then I'll gladly do that.
I've upgraded the firmware 3 times and factory reset it afterwards and that still hasn't resolved this issue. I wish I would have known about this before purchasing the router.