NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
nighthawk r6700v2 losing internet connection periodically
Periodically i will lose internet connection to the router. when the pc is plugged directly to the modem theres is no issue. but whenever i lose connection through the router i turn the router off, u...
Hi Mkoish and Bob_Ross,
Please check this firmware and see if the same problem.
https://kb.netgear.com/000054437/R6700v2-Firmware-Version-1-2-0-16
Same problem. Router recently started malfunctioning, no wifi or ethernet working. Have had router since July 2017, worked OK until this month. I have the latest firmware V1.2.0.8-1.0.1.
Router is plugged into a cable modem. Ethernet works directly from modem to computer. Throught the router the internet (modem-router-computer) does not work. Lights are on like they should be.
I have talked to support and was told to reset router. After reset it works for a few hours then stopped. Reset again works for a short time then goes off. Support keeps putting off giving me an RMA. Read here and elsewhere there is a hardware problem with this model. Also read ElaineM can facilitate a return and being sent a R7000 model. How do I get help on this frustrating issue. Netgear should just do a recall. Have been in touch with a friend to find out what's involved with a possible class action suit.
ElaineM contact me please.