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Forum Discussion
Nighthawk R6700v3 Consistently Restarting and Losing Connection
I am experiencing an issue that appears pretty common with the Nighthawk R6700v3, but I have tried most of the suggested troubleshooting tips in other posts and have not found one that works. My Nig...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any Wifi Neighbors near by? If so, how many?
What happens if you turn OFF all devices accept for 1 wired PC. Turn OFF the wifi radios on the router. Does router reboot on it's own?
The modem is a Netgear CM500. I live in a 3 story apartment building and I' m on the second floor, so I have at 5 or 6 neighbors all around me. I have tried changing the network channels to those recommended in other posts (I don't know the exact numbers, but I may be on like channel 5 for the 2.4 GHz band and something like channel 140 for the 5 GHz band). It didn't appear to make much of a difference in speeds compared to when it was automatically choosing the channels.
When I have turned off and disconnected all other devices, except for my wired playstation (as I do not have a converter to plug it into my Macbook), it does not automaticallly reboot. It really only does it when I am streaming on my TV or even sometimes on my phone. At least, those are the only times I really notice it because the router is directly under my TV, and I notice the immediate interruption in streaming on whatever device I am using. It very rarely happens when I am just working on my laptop, although it has happened.