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Forum Discussion
nighthawk r700 keeps disconnecting every 30-60 minutes
been having this issue for a while now and its really getting to me. the wifi just disconnects ever 30-60 minutes every single day. ive tried contacting support but theres no answer and no live chat....
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
How is the router placed? Open area with good ventilation?
What CAT version of cabling are you using between the router, modem and wired devices? CAT6 is recommended.