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Forum Discussion
cgwzam
Jul 21, 2021Aspirant
Nighthawk R7000 - drops internet to phones only
This has been happening for a couple months, but has recently started becoming too frequent. The internet will stay connected to most devices in our home, but will drop to our phones. Our security ca...
michaelkenward
Jul 22, 2021Guru - Experienced User
cgwzam wrote:
The internet will stay connected to most devices in our home, but will drop to our phones. Our security cameras/system, tv, etc usually all stay connected to the internet, but our phones will not.
The idea that the router "drops internet to phones" is odd. Have you considered that the phones might be the issue?
The router isn't likely to boycott your phones. It is clearly putting put wifi. It is then down to the clients to play ball.
Have you tried the basic trick of telling the phones to forget the wifi connection and then reestablishing the link?