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Forum Discussion
KHeilborn
Oct 04, 2017Tutor
Nighthawk R7000 - mail problem after firmware update
Hi After upgrading my R7000 Nighthawk AC1900 to with the latest firmware V1.0.9.10_1.2.21 I can no longer receive e-mails. This applies both when trying to use Outlook or my ISPs (Ownit/Sweden) webm...
- Oct 07, 2017
Thanks for your reply
If you by that mean the normal quick start guide I've ran it thruogh a couple of times by now both on my bridged router (Inteno500) and the Netgear router. Everything working just fine except of emails were both Outlook is having problem to receive send emails and the adress webmail.ownit.nu is blocked somehow.
Additional info: I tried to use Kaspersky Secure Connection (gott IP address in Chech republic) and then got it working with receiving mail using Outlook and also could reach my webmail.
Regards
/Knut
michaelkenward
Oct 05, 2017Guru - Experienced User
KHeilborn wrote:
It works fine when using a cable directly into my ISPs router (Inteno 500). But normaly I have the Inteno router briged to my Netgear Nighthawk router.
Maybe the Iteno box is fighting the router.
Try taking the whole network through the startup regime described in the Quick Start guide, which is one of the things at the end of this link:
>>>> R7000 | Product | Support | NETGEAR <<<<
- KHeilbornOct 07, 2017Tutor
Thanks for your reply
If you by that mean the normal quick start guide I've ran it thruogh a couple of times by now both on my bridged router (Inteno500) and the Netgear router. Everything working just fine except of emails were both Outlook is having problem to receive send emails and the adress webmail.ownit.nu is blocked somehow.
Additional info: I tried to use Kaspersky Secure Connection (gott IP address in Chech republic) and then got it working with receiving mail using Outlook and also could reach my webmail.
Regards
/Knut
- William10aOct 08, 2017Master
Netgear has changes to firmware security settings on the routers firmware this may be the cause that they closed a setting that you need open for mail program to work with your isp. Security is a good thing on a router but may play badly with some services that play their own rules.
- michaelkenwardOct 09, 2017Guru - Experienced User
KHeilborn wrote:
Additional info: I tried to use Kaspersky Secure Connection (gott IP address in Chech republic) and then got it working with receiving mail using Outlook and also could reach my webmail.Regards
/Knut
Sounds like the problem has nothing to do with the hardware – it doesn't block email servers – but with some sort of network issues. Maybe your anti-virus software is getting in the way.