NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jerryt82
May 16, 2021Follower
Nighthawk R7000 ac1900 keeps losing internet
Have had this for a year with little to no issues. Working with the Verizon modem hardwired to router. This morning kept getting pixelated streaming and losing connection with certain devices. Reboote...
plemans
May 16, 2021Guru - Experienced User
the R7000 is a problem child for firmware.
It says updated but usually isn't. You can manuall update to the latest following the manual update process.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Or you can use the same process and downgrade the firmware. the agreed upon stable version in the 1.0.9.42 version.
With the r7000, any firmware changes, I'd recommend doing over a hardwired connection and then doing a factory reset and clean install. By clean, I mean don't use a backup configuration