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Forum Discussion
Fishels
Oct 26, 2021Tutor
nighthawk r7000 ac1900 stops working every day
Hello everyone. My parents and I owned this device for many years. Strange problems started occurring a few months ago where would have to literally reboot the device every day. I recently moved out ...
FURRYe38
Oct 26, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Fishels
Oct 26, 2021Tutor
Hey there. No idea what MFR number is. How would I check. Modem number is DPC3216
My router firmware is v1.0.11.128
And yes we already tried updating it. I called today and we did a full factory reset with the small back button where you put the paper clip in
FURRYe38 wrote:What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
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