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Forum Discussion
Yis
Jan 04, 2016Tutor
Nighthawk R7000 Arlo SSID broadcast won't turn off Firmware V1.0.6.28_1.1.83
Earlier, I had downgraded the firmware to V1.0.3.80 because I was having unstable connection issues from the R7000. Downgrading seemed to have solved the stability problem, but I found that the Arlo ...
- Jan 05, 2016
Are you doing a factory reset to defaults after changing the firmware each time? I strongly suggest you do. It almost sounds like the settings may be overlapping between firmware versions, so if you don't clear out the old ones, the firmware may be picking up old ones that are incorrect or meant for a different feature.
GezK
Jan 19, 2016Initiate
glad I found this post/thread and I can confirm the issue of the OP as exactly the same has happened to me. Upgraded to the latest firmware which included the Arlo content. Then found out that various kit in the house (laptops/phones/printer etc) could not connect to the normal home SSID on 2.4Ghz. However, said kit could connect to the guest network, also on the 2.4Ghz. Suspecting a dodgy firmware, I downgraded and the Arlo content disappeared. However, problem still exists - cannot connect to home SSID but can connect to guest SSID. Using Inssider, I found 3 SSID being broadcast on 2.4Ghz, two of which were meant to be there but the third was an unnamed SSID, and it was sitting on the same channel, with identical Db and a MAC address next in line to the other two.
I will do a factory reset and see if the Arlo phantom SSID disappears. If so then hopefully the home SSID will start accepting connections again. I also have a pair of 5Ghz SSIDs doing the same thing (home/guest) but they continue to be fine.
andywooz32
Feb 05, 2016Aspirant
This is exactly the problem I had. I had posted this under another thread. My home 2.4G stopped working after the firmware upgrade to : V1.0.6.28_1.1.83. My guest 2.4G was still working. My 5G both base and guest were working. I did a paper clip reset, and reconfigured everything , and all four work again. HOWEVER... that annoying ARLO SSID network, was there after the initial upgrade, and is still there after I reset the reconfigured the modem (disabled ARLO, and didn't enable Smart Connect)..... after a while, it disappeared on it's own (no longer broadcasting, or at least, I'm not picking it up on any of my wireless devices anymore).
Glad to be rid of it.