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Forum Discussion

SophieNet's avatar
SophieNet
Follower
Mar 21, 2022

NightHawk R7000 device manager

HI

my device manager pretends that some devices are wired-connected when it is not the case.

this means there is an issue somewhere

how can i fix it?

 

thanks for your help

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    A bit more info is needed. 

    1. what modem/gateway is the router connected to? 

    2. what firmware is on the router? 

    3. are you using any access points, extenders, switches, etc? 

    4. Is it showing in the app, through the browser? 

    5. How and what are the devices connected to? (for example, if you have one of the "wired" devices connected to an extender/access point)