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Forum Discussion
Nighthawk R7000 dropping connection constantly?
Does anyone have issues with this particular router just dropping connection CONSTANTLY. we JUST bought a few weeks ago and we're super unhappy with it.
ajagskara wrote:
Does anyone have issues with this particular router just dropping connection CONSTANTLY.
What do you see when this happens? What the router's LEDs look like? What tells you that the connection drops?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.