NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TexasCherokee
Dec 28, 2020Tutor
NightHawk R7000 dropping only 5G suddenly
I have AT&T fiber 1G with AT&T HomeLink with Wi-Fi turned OFF. Network connected to Night Hawk R7000. Firmware installed is latest V1.0.11.106_10.2.100 Last night for no reason, suddenly 5G dro...
plemans
Dec 28, 2020Guru - Experienced User
2 things.
1. shutting off wifi, doesn't turn of the router in the att device. it causes a double nat. Not your issue with 5g but it is a double nat problem.
2. the r7000 isn't known for the best firmware. the agreed upon stable version is 1.0.9.42. I'd try instalilng that version over a hardwired connection, then factory reset, and do a clean install (not from backup).