NightHawk R7000 drops connection on wired and wireless

Question

Hi&nbsp;I have tried both router mode and AP mode, I get these random 30sec internet connection drops from the router on both wired and wireless connection(did not test the local connection), and during this time, the router GUI crashes too. Confirmed ISP is fine by bypassing R7000. I have tried multiple firmware and did factory resets everytime, but this issue still perssist. Do I have a faulty router? or this is still a firmware problem. I found a lot of posting regarding this issue, and tried their method of fixing it, but non has succeeded.&nbsp;&nbsp;OS: Windows 10 ProFirmware VersionV1.0.9.12_1.2.23

JamesGL · Accepted Answer

Hi&nbsp;blackmambaut,

&nbsp;

Can you try to lower down MTU size.

&nbsp;

https://kb.netgear.com/24015/How-do-I-change-the-MTU-size-on-my-Nighthawk-router

&nbsp;

https://kb.netgear.com/19863/Ping-Test-to-determine-Optimal-MTU-Size-on-Router

&nbsp;

Disable QoS as well.

Forum Discussion

NightHawk R7000 drops connection on wired and wireless

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