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Forum Discussion
Nighthawk R7000 Factory Reset Itself - I lost my Guest Network and the new App is too basic/useless
What happened to my router? This R7000 has been bullet-proof for years and now it's a mess. I came in today to find it had factory reset itself. All my Guest network settings were gone. I tried t...
That is precisely my point...it will not log in via routerlogin.net or 192.168.1.1 on my computer. I was hard wired and had wifi turned off and it still will not connect. Is the router ready for recycling?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
The R7000 is connected to a Cisco DPC3939B DOCSIS 3.0 Voice Gateway from Comcast.
Your modem already has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode