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Forum Discussion
Striker8881
Jan 06, 2017Aspirant
NIGHTHAWK R7000 gaming lag
hey guys just needing some help. im in australia with nbn, speeds of 23Mbps, upload of 3-4 mbps i quite often play fifa on xbox one on a wired connection. we often have guests and family over a...
- Mar 02, 2017
Hi Striker8881,
1. What is the firmware version of the router? make sure it is on the latest.
2. Try to perform a factory reset on the device and manually reconfigure.
StephenB
Jan 06, 2017Guru - Experienced User
It might be useful if you measure latency.
For instance if you run a repeated ping test on a PC (ping xxx.xxx.xxx.xxx -n xxx), and then repeat that test while watching a youtube on a different device - looking for changes in the latency (both average and variations).
- Striker8881Jan 06, 2017Aspirant
i downloaded a repeated ping test on my iphone and the results were a steady 9ms
then i repeated the test while i was playing and lag was happening and times varied from 9-30ms. But most of the pings just said "time" which i figured was the lag happening.
- StephenBJan 06, 2017Guru - Experienced User
Can you ping your modem? If so, that would let you see the router's contribution to the lag. Maybe start with a tracert so you know if the ping path goes beyond the modem itself (it might go to an ISP router and then back to the modem).
This might require a setting change on the modem, it possibly is configured to not respond to ping.
- netwrksJan 06, 2017Master
Is it a modem, or router / modem combo?