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Forum Discussion
Striker8881
Jan 06, 2017Aspirant
NIGHTHAWK R7000 gaming lag
hey guys just needing some help. im in australia with nbn, speeds of 23Mbps, upload of 3-4 mbps i quite often play fifa on xbox one on a wired connection. we often have guests and family over a...
- Mar 02, 2017
Hi Striker8881,
1. What is the firmware version of the router? make sure it is on the latest.
2. Try to perform a factory reset on the device and manually reconfigure.
Striker8881
Jan 08, 2017Aspirant
But as far as I know and iv tried previously, when the TG-1 is in bridge mode I can't access the GUI? And I use the ping tool on 10.1.1.1 and it doesn't read anything?
And I use a mac as our home computer đđŹ
And I use a mac as our home computer đđŹ
- StephenBJan 08, 2017Guru - Experienced User
Striker8881 wrote:
But as far as I know and iv tried previously, when the TG-1 is in bridge mode I can't access the GUI?That could be - I didn't see anything about bridge mode in the manual.
The puzzle here is figuring out if the router is the cause of the latency problem or if the issue is upstream (for instance the ISP link.) You could try putting the TG-1 in router mode (keeping everything connected as it is), and then measure the latency I guess.
- Striker8881Jan 25, 2017Aspirant
sorry i didnt reply till now
Yer bridge mode was added late last year.
i tried reseting the modem to get test it but i was having troubles getting a connection so i just put it back in bridge mode.
i tried speaking to IInet twice and i got hung up on once and then spoke to someone that had no idea about anything and told me to "disconnect my xbox if its causing connection issues"
So frustrating
i tried doing a trace route? ( for the first time) to easo.ea.com (which is the ea servers for fifa which i play?)
now im not 100% sure what that means or what its supposed to be so hopefully someone here can tell me.
traceroute to easo.ea.com (159.153.234.54) , 5 relative hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 7.618 ms 116.618 ms 119.761 ms
2 150.101.32.66 (150.101.32.66) 37.428 ms 168.453 ms 173.249 ms
3 150.101.33.66 (150.101.33.66) 87.555 ms 185.954 ms 191.532 ms
4 150.101.34.171 (150.101.34.171) 182.879 ms 432.820 ms 440.143 ms
5 150.101.33.176 (150.101.33.176) 799.099 ms 867.740 ms 869.311 ms
6 150.101.40.217 (150.101.40.217) 108.281 ms 190.949 ms 198.699 ms
7 prolexic1-lacp-10g.hkix.net (123.255.91.26) 108.105 ms 390.032 ms 391.530 ms
8 72.52.2.176 (72.52.2.176) 159.211 ms 571.512 ms 577.144 ms
9 72.52.2.183 (72.52.2.183) 104.398 ms 229.580 ms 237.268 ms
10 * * *
11 209.200.184.165 (209.200.184.165) 272.601 ms 1293.185 ms 1315.033 ms !X * * !X *- StephenBJan 27, 2017Guru - Experienced User
FWIW, I am near Boston and when I ping 150.101.32.66 (your first hop past the router) I get pretty consistent ping times of 284-288 ms. Pinging Australia.gov.au is about 253 ms.
Striker8881 wrote:
i tried doing a trace route? ( for the first time) to easo.ea.com (which is the ea servers for fifa which i play?)
now im not 100% sure what that means or what its supposed to be so hopefully someone here can tell me.
traceroute sends out three packets (pings) to each device on the path, and gives you all three times.
1 192.168.1.1 (192.168.1.1) 7.618 ms 116.618 ms 119.761 ms
means it took ~7 ms for the first ping to reach the router and come back, then ~116 ms for the second ping, and ~119 for the third. Though the latency overall is larger still - best case was 272 ms to reach the ea server, the other two were well over a second. 272 ms is about what should be.
You do need need a bit careful on interpreting these results - a lot of devices make responding to ping a low-priority request, giving other traffic priority.
Over 100 ms to reach your router is certaining pointing towards a problem on the connection path to the router (or the router itself). Is it easy to try a different ethernet cable between the xbox and the router? You could also try moving the router end of the cable to a different lan port.