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Forum Discussion
Striker8881
Jan 06, 2017Aspirant
NIGHTHAWK R7000 gaming lag
hey guys just needing some help. im in australia with nbn, speeds of 23Mbps, upload of 3-4 mbps i quite often play fifa on xbox one on a wired connection. we often have guests and family over a...
- Mar 02, 2017
Hi Striker8881,
1. What is the firmware version of the router? make sure it is on the latest.
2. Try to perform a factory reset on the device and manually reconfigure.
Striker8881
Feb 15, 2017Aspirant
This is the traceroute to the ea servers again. that first hop changes everytime i do it. its often 0.7ms.
1 192.168.1.1 (192.168.1.1) 1.853 ms 0.567 ms 0.535 ms
2 lo0.bng2.per4.on.ii.net (150.101.32.66) 9.000 ms 8.864 ms 9.187 ms
3 cr1.per4.on.ii.net (150.101.33.66) 8.219 ms
cr1.per1.on.ii.net (150.101.33.42) 9.136 ms
cr1.per4.on.ii.net (150.101.33.66) 8.345 ms
4 ae17.cr1.adl6.on.ii.net (150.101.33.20) 167.699 ms 167.939 ms
ae17.cr1.adl2.on.ii.net (150.101.33.18) 166.493 ms
5 ae4.br1.syd7.on.ii.net (150.101.33.34) 191.900 ms 190.167 ms
ae16.br1.syd4.on.ii.net (150.101.33.188) 55.876 ms
6 ae0.br1.syd4.on.ii.net (150.101.33.14) 55.593 ms 56.285 ms 62.724 ms
7 prolexic1-lacp-10g.hkix.net (123.255.91.26) 169.872 ms
te0-0-0-0.br1.hkg2.on.ii.net (150.101.33.199) 168.731 ms
prolexic1-lacp-10g.hkix.net (123.255.91.26) 170.057 ms
8 unknown.prolexic.com (72.52.2.184) 184.141 ms 183.813 ms 183.902 ms
9 unknown.prolexic.com (72.52.2.183) 170.158 ms
unknown.prolexic.com (72.52.2.176) 184.155 ms
unknown.prolexic.com (72.52.2.183) 169.830 ms
10 unknown.prolexic.com (72.52.2.183) 170.512 ms * *
11 * * *
12 209.200.184.165 (209.200.184.165) 459.358 ms 404.791 ms 409.555 ms !X
13 * 209.200.184.165 (209.200.184.165) 524.000 ms !X 409.440 ms !X
JamesGL
Mar 02, 2017NETGEAR Employee Retired
Hi Striker8881,
1. What is the firmware version of the router? make sure it is on the latest.
2. Try to perform a factory reset on the device and manually reconfigure.
- JamesGLMar 05, 2017NETGEAR Employee Retired
Hi Striker8881,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.