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Forum Discussion
OraKaufman
Feb 23, 2023Aspirant
Nighthawk R7000 Keeps disconnecting android devices
Is there a reason why only androids are disconnecting? Xbox, Roku, etc isn't. I updated to the latest firmware aswell.
michaelkenward
Feb 24, 2023Guru - Experienced User
OraKaufman wrote:
Is there a reason why only androids are disconnecting? Xbox, Roku, etc isn't. I updated to the latest firmware aswell.
Not a lot to go on there.
What is this "latest fIrmware"? The version number?
The on-board check for new firmware is unreliable. It can miss updates, especially when you are a long way behind the latest. It can also be a while before updates hit the automated update servers.
The best way to check is to visit the support pages for your device and to look at the library of available updates.
Support | NETGEAR
Feed in your model number and look for firmware for your device.
Then there is the modem that sits between the R7000 and the Internet. hat's that?
What tells you that the router is disconnecting these devices rather than the devices themselves? What actually happens?
- OraKaufmanFeb 24, 2023Aspirant
Firmware version V1.0.11.136_10.2.120
Modem Arris SB6183
Last router before this one had no issues with devices disconnecting.