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matleigh's avatar
matleigh
Aspirant
Oct 10, 2016
Solved

Nighthawk R7000 keeps dropping my connection in my room

I'v had the nighthawk for almost a year now and it has only recently given me issues with connectivity. Whenever I'm on my wireless connection for an extended period of time, all web pages I'm viewing will freeze and my wireless connection will say I have no internet connection. If i right click the wireless symbol on my taskbar it will resolve the issue and grant me internet acess again only to have it taken away from me about 20 minutes later. Whenever the troubleshooter "solves the problem" it claims that it fixed an issue with my "wireless adapter or access point" but this issue is keeps happening no matter how many times I troubleshoot it. I am on version V1.0.7.2_1.1.93 of the netgear firmware and any help would be appreciated.

  • JamesGL's avatar
    JamesGL
    Oct 14, 2016

    Hi All,

     

    If the issue happens after the update of firmware, try to reset the router to factory default and manually reconfigure the device.

     

    JamesGL

    Community Team

7 Replies

  • Edit: This also only seems to happen in my room and no where else in my house.

  • After I upgraded my firmware to 1.0.7.2 mine started dropping connection. I down graded back to 1.0.5.70 and the problem went away.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi All,

       

      If the issue happens after the update of firmware, try to reset the router to factory default and manually reconfigure the device.

       

      JamesGL

      Community Team

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi All,


      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

       

      JamesGL

      Community Team

      • matleigh's avatar
        matleigh
        Aspirant

        I tried downgrading but that didn't work. I have not yet tried factory resetting and configuring my settings because I don't know what to make my settings after the reset.