NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
qzkhtw
Oct 01, 2015Aspirant
Nighthawk R7000 loses WIFI connections during backup process
I have a wintel laptop directly attached, via Cat5, to my Nighthawk router. I also have a Cisco IP Phone #7965 attached, via Cat5. There is a 3tb Seagate USB drive attached to the 3.0 port, using R...
- Oct 08, 2015
I did perform a factory restore using the current firmware (V1.0.4.30_1.1.67). I still experienced the connection loss, so I down graded the firmware to V1.0.4.28_1.1.64. I haven't noticed any connection loss, as of yet, but I also unplugged the Seagate drive from the USB 3.0.
I'll attached the drive, cycle the router, and run a backup this evening.
I've had connection related issues, usually associated with backing up large files to the network drive, for many months - using different versions of firmware. When the issue happened, I just reset the router. This is the first time I downgraded firmware. I also had legacy Cat 5 cables that I recently swapped out with Cat 6a.
rpoffen
Oct 01, 2015Virtuoso
WiFi to the ReadyShare drive won't have anything to do with the CAT5 cables (good quality CAT5e should be adequate for the connections), so I doubt these are the issue.
Where is the router physically located? Is it in an area that has good ventilation and reasonable temperature control? I wonder if it could be over heating.