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jabrace's avatar
jabrace
Follower
May 04, 2021

Nighthawk R7000 Networking Switch Won't work + 5G connection issues

Hi - 

 

I am trying to use a new switch in my setup, but it does not work for any of my wired devices trying to use the switch. TP-LINK SH1008P 4 GB port switch. I connect to my local internet but get no outside connection. When I run a diagnostic check, it says check your router. I restarted it several times, but it does not work. 

 

Any settings / configurations on my router I should update? Not when I plug one of my end computers into the switch, they cannot connect to the internet any more either.

 

Thanks,
James

1 Reply

  • antinode's avatar
    antinode
    Guru
    May 04, 2021

    > I am trying to use a new switch in my setup, but it does not work for
    > any of my wired devices trying to use the switch. TP-LINK SH1008P 4 GB
    > port switch. [...]

     

       So, you're having problems with a TP-Link switch, and you came to a
    Netgear forum to ask about them?  An SG1008P seems to exist.

     

    > [...] When I run a diagnostic check, [...]

     

       What kind of "diagnostic check"?  On _what_?

     

    > [...] it says check your router. [...]

     

       Perhaps because that (unspecified) device can't talk to any router.

     

    > Any settings / configurations on my router I should update? [...]

     

       No.

     

    > Not when I plug one of my end computers into the switch, they cannot
    > connect to the internet any more either.


       Huh?  "Not"?  What are "end computers"?

     

       If you connect a computer directly to an R7000 LAN Ethernet port, it
    works as expected?  And if you connect a computer directly to a port on
    the "SH1008P" is fails (in some mysterious way)?  And you blame the
    R7000 for that?

     

       What, exactly, did you connect to what, exactly? (Hint: If a device
    has different types of ports, then "connected to device" is not enough
    detail.)

     

       Have you checked/swapped any Ethernet cables?  Do your computers get
    valid IP addresses?  Do they admit to having a good physical link on
    their Ethernet interfaces?

     

       Are there LED indicators on these devices?  What do they indicate?
    For the R7000:

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for the
    LED descriptions and "Troubleshoot".

       For information on the TP-Link switch, you might take an
    actual/accurate model number to "tp-link.com".