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Forum Discussion
Nighthawk R7000 not allowing Samsung Smart TV to access internet.
My Nighthawk R7000 will allow our new Samsung smart TV access to the home network via wired and wireless connection however will not allow access to the internet. It allows all other traffic onto the...
I have also just purchased a Samsung q80t and it will connect via hotspot to my phone but will not connect to the internet through either wired or wifi.
Brendop wrote:
I have also just purchased a Samsung q80t and it will connect via hotspot to my phone but will not connect to the internet through either wired or wifi.
If you are looking for help, you don't say, then see the previous conversation. Start with the "control panel" on the Samsung.
I actually do need help, the R7000 will not allow my new Samsung TV to connect to the internet yet every other device within my network does. The TV is connecting to the router successfully and i can see it either via LAN or Wifi from the router in the connected devices. I reconnected my old router (billion brand) and the TV connected to the internet fine. I had my IT network guru look through the router settings and i have no additional security or setting blocking that IP address or specific sites. The firmware is up to date with latest. I assume Netgear need to check the compatability with Samsung......
Brendop wrote:
I actually do need help, the R7000 will not allow my new Samsung TV to connect to the internet yet every other device within my network does.
This, along with your other observation, is a strong pointer to the TV as the source of the problem.
The router is not going to discriminate against one device and block it while letting all the others through.
That's why this bit doesn't get you far:
Brendop wrote:
I had my IT network guru look through the router settings and i have no additional security or setting blocking that IP address or specific sites.
As before, start with the TV's setup process. If it fails, tell people what you did and happens. Sadly, saying "it does not work" provides no diagnostic clues.
When your TV is connected to the internet via our old router, did you check to see if there are updates available for the TV firmware/operating system?
I have a four year old LG and there were updates available every three or four months in the first couple of years.
