NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk R7000 Offline, Needs Restarting DAILY!
Very frustrating, but ever since firmware update 1.0.11.126 in July 2021, this router goes offline pretty much daily. I can restart it using the app, and that process restores functionality, but in ...
I also just called the internet utility and they suggested doing a factory reset. I'll keep you posted if anything changes.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have you tried rolling FW back to a more stable version? Mines on v34.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What devices do you have all connected?
Moongidget wrote:
Very frustrating, but ever since firmware update 1.0.11.126 in July 2021, this router goes offline pretty much daily. I can restart it using the app, and that process restores functionality, but in a WFH situation, this is not acceptable. I know how to roll back the firmware, to say 1.0.11.116, which didn't have this problem quite as bad, but with all the security fixes, I'm hesitant to do that. I am currently on 1.0.11.128, and there does not appear to be any other firmware updates that are newer.
This router was brand new in April 2020, due to WFH and COVID, and has basically ALWAYS been glitchy & selectively offline. We have a very good and FAST city owned internet utility, and anytime I need to call them, they say the R7000 has known firmware problems.
Any suggestions for this POS? It goes without saying that I'm very frustrated.
FURRYe38 So you're on v.34? that's like 10 firmware updates behind v.128.
So I'm on v.126 and it's as stable as you like for me. V.128 however, absolute garbage on my router. I didn't change a thing when I upgraded the firmware to v.128, but it just borked my 5ghz WiFi channel.
As I say, my firmware updates for the R7000 router are now well and truly done. Netgear I think seriously need to rethink their firmware updates in my opinion, moreover, why so many updates?