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Forum Discussion
Nighthawk R7000 problems - connected devices are not appearing on app
I'm so frustrating.. why aren't my devices appearing in the admin app ? The devices are connected to wifi because they are working... what to do ?
Firmware..V1.0.11.126_10.2.112
I have an Arris Modem
In the router.. it says 5 devices are connected on the main screen but they are not listed when I click onto the next screen..
I had this router for almost a year ... It started not display the devices a couple of months ago.
What arris modem is it?
Have you tried a simple factory reset and reinstall?
The modem is from my ISP..
cchin00 wrote:
The modem is from my ISP..
So all my prior questions still apply.
What actual modem is it? It'll have a model on the label
did you try a factory reset and reinstall.
arris TM1602A
I have not done a factory reset.. I dont want to do that yet because we are working at home