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Forum Discussion
Stuart44
Nov 18, 2016Aspirant
Nighthawk R7000 requires constant rebooting to maintain download speeds
I have read all the posts re this router and they are not good. I have had mine since 2014 but recently it has constantly dropped speeds from 51mbps to 0,12mbps ( Yes, that's right 0.12) I r...
- Nov 19, 2016
In response to all the replies above.
I would not have posted if I had not worked through all the many suggestions in all previous posts. I have reset, rebooted, talked to it nicely but nothing has worked.
Before posting this I did a speedtest and it was 0.28 on a 51 mbps line.
I was hoping that those nice people at netgear would have figured out that there may be a problem with this router and offered some solution. Clearly not.
I have dedided on the second option in my original post ie it is going in the bin. I have bought a new router and you will not be surprised that it is not a netgear.
Thank you for all the replies. Yjis post is now ended
Retired_Member
Nov 18, 20162 cents
Connect to modem and use for several hours. Running a speedtest proves one thing at the time of test it worked it doesn't eliminate a possible ISP problem unless you actually use it for awhile.
Stuart44
Nov 19, 2016Aspirant
In response to all the replies above.
I would not have posted if I had not worked through all the many suggestions in all previous posts. I have reset, rebooted, talked to it nicely but nothing has worked.
Before posting this I did a speedtest and it was 0.28 on a 51 mbps line.
I was hoping that those nice people at netgear would have figured out that there may be a problem with this router and offered some solution. Clearly not.
I have dedided on the second option in my original post ie it is going in the bin. I have bought a new router and you will not be surprised that it is not a netgear.
Thank you for all the replies. Yjis post is now ended
- michaelkenwardNov 19, 2016Guru
Stuart44 wrote:I was hoping that those nice people at netgear would have figured out that there may be a problem with this router and offered some solution. Clearly not.
You didn't give anyone a chance to help you.
They asked questions because they are not mind readers and had no idea that you had done exhaustive troubleshooting. (Most people turn up here without having tried anything.)
If you want official support from Netgear you should have gone through the official support channels. This place is mostly user-to-user self support by people who give up their spare time trying to use their experience to help other users who have problems.
By the way, if you are on BT, a quick visit to its forums will show you that people sometimes report this sort of issue, and it turns out to be a BT problem.There have been recent reports of BT overselling connections, causing speeds to fall dramatically at some times of the day.
Still, your impatience means that you now have a shiny new modem and doubtless will have no more problems.