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Forum Discussion
ezone
Aug 02, 2018Star
Nighthawk R7000 Slow WiFi speed
After the latest FW update (V1.0.9.34_10.2.36) my wifi starts jumping upp and down . I'v got 2 of R7000 and one is acting as AP.
I uppgraded FW then factory reset still same issue on both R7000 . T...
- Aug 02, 2018
Hello ezone
I have escalated this issue to our engineers and our support team would like to work with you. I have sent you a PM.
DarrenM
DarrenM
Aug 02, 2018Sr. NETGEAR Moderator
Hello ezone
I have escalated this issue to our engineers and our support team would like to work with you. I have sent you a PM.
DarrenM
- FranchesterAug 12, 2018TutorI am also having issues with speed when connected to my nighthawk
- aabshireAug 12, 2018Apprentice
Exact same issue with mine
- turdfursgonSep 30, 2018Initiate
this router is crap i have to reboot or reset every week
- ezoneSep 30, 2018StarStill haven't heard anyting from you woundeing if your support is wort anyting at all. Are very dissapointed of the lack of support.
- schumakuSep 30, 2018Guru - Experienced User
ezone wrote:
Still haven't heard anyting from you woundeing if your support is wort anyting at all. Are very dissapointed of the lack of support.Have checked your PM (Messages)? DarrenM mentioned early August 2018 having dropped you a message.
Overall, I can understand the many other community members also looking for a properly working R7000 - ChristineT, another never ending nightmare for your customers.
PS. DarrenM can't see on how a PM sent does qualify as a solution....
- ezoneSep 30, 2018StarYes he did and i did reply with the information about how to get in tuch with me and so on and i hear nothing from them.
- HisGraceNov 02, 2018Guide
I am having the exact same issue. What is the fix?
- DerickmNov 02, 2018Tutor
Last night I uploaded the latest firmware, V1.0.9.42_10.2.44., to both of my R7000's.
I got mixed results, and they are just as puzzleing as the previous 'sort of' works versions.
Router One: 5G now working without going to zero (off), but the signal is limited and hovers between marginal bad and marginal good.
Router Two: When 5G works, it puts a curl in the needle. (For the young and new to the field, old analog meters could bang the 'stop' post so hard that they curled the needle at the end.) But, as before, it stops (zeros out) and starts on a regular basis. It is therefore still unusable as a 5G WiFi source.
Keep trying Netgear..... and remember to listen to the odd ball guy who keeps trying to tell you what you are doing wrong!
There's alway one!
- ramzusaDec 01, 2018Aspirant
I am having the same issue with V1.0.9.42_10.2.44. Before the updated I was getting 400 mbps, now getting between 20 and 30 mbps. This is both for wired and wireless.
When I am directly connected to ISP I am consistently getting 400 mbps.
Has anyone found a solution? Is there a stable FW that I can downgrade too that will resolve this issue?
- turdfursgonDec 03, 2018Initiate
Im on old firmware , if i got to the latest it crashes i have to reboot factory rest this router is a peace of crap
- poogyDec 09, 2018Aspirant
I have the same issue. Will run fine for a few hours than suddenly I get a quarter of the speed when using the WIFI. Wired connections are not affected. Can you please address this, is there any log or stats that would help you? It's a serious issue. Currently a router costing half of the price will perform way better.
Thanks,
Firmware: V1.3.1.44_10.1.23
- t18c97Dec 09, 2018Tutor
I installed the update that showed up last week, V1.0.9.60_10.2.60 and like the prior release that came out the week or so before my WiFi is working fine, along with the VPN function on my IOS devices. I know that doesn't help you just passing it along that for me at least the last two releases fixed my WiFi and VPN issues.