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Forum Discussion
Solved
Nighthawk R7000 Slow WiFi speed
After the latest FW update (V1.0.9.34_10.2.36) my wifi starts jumping upp and down . I'v got 2 of R7000 and one is acting as AP.
I uppgraded FW then factory reset still same issue on both R7000 . T...
Hello ezone
I have escalated this issue to our engineers and our support team would like to work with you. I have sent you a PM.
DarrenM
Hello ezone
Very sorry about no one contacting you I did escalate your issue back in August I did send your info over to support again for them to get in contact with you.
Thanks
DarrenM
Well that sorry hasen't help me haven't had a working Wi-Fi since i reported this issue. And it seems that it aint solved yet.
Sad to say stuff like this gives the brand bad and unwanted pr. And your not compensating your customers makes it even look worse.
The lack of help from you forced me to get routers to maintain my Wi-Fi.. Not fun to put 300 dollars to get a working Wi-Fi cause a sofware upgrade makes it un usebel.
Sad to say stuff like this gives the brand bad and unwanted pr. And your not compensating your customers makes it even look worse.
The lack of help from you forced me to get routers to maintain my Wi-Fi.. Not fun to put 300 dollars to get a working Wi-Fi cause a sofware upgrade makes it un usebel.
- I felt the same way and after restarting it, getting new cables, and playing around with the settings, I finally bit the bullet and went out and bought their main competitors router. Let me tell you, the quality is 100 percent better and I have had stable and fast internet ever since. It is sad because I have owned multiple Netgear routers in the last 20 years.
- Unfortunately. I agree. The only true fix is to throw the night hawk in the garbage and purchase a router from a different company. I too have only bought Netgear products in the past but not anymore. I'll never buy a Netgear device again.
- What router did you buy? I will do the same, this is unacceptable.
- I bought Googles and they are more value for the money.
I am having the same issue as soon as I updated to the latest by wifi went from awesome to unusable and I have tried everything. I update every time and have notfications turned on so that I do so right away and it just started as soon as I went to V1.0.9.42_10.2.44
I've had issues since the last upgrade. Yesterday, my router quit allowing internet to come through to the devices. Discovered there was another firmware update. Now none of my devices show it as being an option for wireless connection. Hard wired works fine. I never had any trouble until the last 2 firmware updates. I think mine is about to go into the garbage can & I'm going to try another brand of router. Pretty sad you spend a small fortune for a piece of junk after a few firmware updates.
I see some talking about downgrading the firmware, how do you do that?
- Dowgrade didn't help me and am still waiting for a solution...
Same here, it only helped a little by turning off the smart wifi, it was really terrible on that and I had been using that feature for many months and it worked great. It seems to me like they lowered the power on the radio chips and downgrading doesnt affect this. It shows its at 100% transmission but that's only believe the software settings. I can tell the radios are turned down quite a bit, I even went a bought one of the new repeaters and its not helping of course.