NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ddister_1
Sep 04, 2018Initiate
Nighthawk R7000 Slow WiFi speed
Wifi slowness issues. I have firmware V1.0.9.34_10.2.36, which I just updated recently.
Any idea what the fix is?
- Sep 06, 2018
Shadowsports....I downloaded V1.0.9.34_10.2.36 to my laptop then uploaded/installed chk file through the router Advanced>Admin>Router Update>Browse to file downloaded to laptop file location. Which was the same FM I had already installed but I did that through the Geni updated within the router GUI. I have not done anything else. I had done a factory reset but that was before I downloaed the FM and installed it. So far I have not been disconnected like I was before. I will update my notes if wifi slowness has improved. Thanks shawdowsports for your input in helping me with my issue.
WaltK210
Oct 10, 2018Aspirant
This problem still exists in V1.0.9.42_10.2.44. The problem is on the WiFi side only.
The log shows that the router continually drops packets. Pings from WiFi to the switch port start out fine after a reset, but then the times start to rise. Its not uncommon to see 300-800ms ping times from the WiFi device to the router LAN port. This problem does not occur on the wired side. I have tried all the suggestions about factory resets, disabling one radio or the other, etc, but nothing helps.
I have a home and an office with nothing but Netgear equipment and never a complaint. I have tried to create a support ticket, but the site will not let me, even thought it says I get 30 days of complimentary support.
What is the solution Netgear !