NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
stuntboots
Apr 20, 2016Tutor
Nighthawk R7000 Slow/Stuttering Video Streaming
Hi there! Basically, video streaming is extremely poor in my home. Both wired and wirelessly on laptops, desktops, iPhones, iPads, a Nexus and Apple TVs. (Haven't tested the mobiles wired, but th...
- Apr 23, 2016
Actually it didn't seem to fix it for my Apple TV. Still got constant buffering on HBO Now. However I have since turned off WMM, and that seems to have me streaming perfectly fine. Takes a second to start up after playing or rewinding/fast forwarding then playing, but once it's going, no pauses. Hopefully it's not just coincidence!
netwrks
Apr 20, 2016Master
stuntboots wrote:Hi there!
Basically, video streaming is extremely poor in my home. Both wired and wirelessly on laptops, desktops, iPhones, iPads, a Nexus and Apple TVs. (Haven't tested the mobiles wired, but the computers and ATVs I have.) However if I do a speed test at http://www.speedtest.net, I get anywhere between 85Mbps and 95Mbps.
I'm on cable internet, and have a Netgear Nighthawk R7000 with firmware V1.0.5.48_1.1.79 (It tells me an upgrade is available, but when I click it it says I'm up to date, I checked the website and it seems the latest on there is older?) connected to my provider's provided modem in bridge mode. I also have the QoS enabled downstream, but have tried disabling it and still get the same issue.
The whole internet runs perfectly fast, but when streaming any kind of video, whether it's from YouTube, Netflix, Hulu or websites who host their own video streaming, like Steam or Polygon, videos will constantly pause to buffer sometimes for ~1-2 minutes, if they resume at all. Sometimes resetting the modem/router or device (like the Apple TV) will get it going again for awhile, but it's definitely not always a reliable fix.
Any help is greatly appreciated! Happy to try any kind of diagnosing, obviously!
Is the buffering on all clients, (wired / wireless) or just one?
- stuntbootsApr 20, 2016Tutor
Hi netwrks,
It's buffering on all clients, both wired and wireless, and different types of devices.